YOUR INFORMATION MATTERS

Privacy policy

Last updated: 11 October 2026

What we collect

When you submit an enquiry, we collect your name, email address, phone number, region, reason for contacting us, and any message you choose to provide. Please avoid including sensitive information about other people.

Why we collect it

We use these details to respond to your enquiry and discuss the funeral guidance or planning support you requested. Submitting an enquiry does not commit you to a service.

How we protect it

Enquiries are stored securely in an encrypted cloud database. They are not displayed publicly on this website. We do not sell your enquiry details. Any proposed sharing with a funeral provider should be discussed with you first.

Your choices

You can ask to access, correct or delete your information, or withdraw consent for further contact. Use the contact form and tell us your request. We will need to verify your identity before providing personal information.